Actual earnings may vary depending on client opportunity and support required. Suite 390. OR Look in your activation email. No ones done this, Huckabay says. Login - LiveOps Inc. We would like to show you a description here but the site won't allow us. Ditch the paperwork and endless manual tasks. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. They appreciate the price (there is a free option also), ease of install, usability, and the option to schedule checks and provide detailed reports. After working for three other WAH companies in the past, I can say this has been the best so far., Ive committed to different hours on different days and received absolutely no calls. When I started it, my team said, Youre crazy. Please update your browser to the latest version on or before July 31, 2020. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. Nonetheless, we suggest you check out Boldly, which hires virtual assistants and customer service representatives. With Liveops' VirtualFlex platform, you don't pay for brick-and-mortar overhead. Liveops offers work from home in customer service and sales. I still love it., I strongly recommend not working for this company. Independent Contractor Management - Openforce Agent Login Username / Email Forgot password? Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. A lot of work goes into hiring great people, and we see LiveNation as a great place to work, says Myers. Avoid Recruiting Scams process. Neutrality is very important to us, says Huckabay, because we want to offer best of breed tools to meet the needs of our employees. He didnt want to be tied to a specific suite or brand, but he did want the tools his team selected to integrate seamlessly with their identity solution. Liveops Nation Login. Improving Peoples Lives. Password Remember me Or, sign in using: Then, this is the place where you can find some sources which provide detailed information. Find Out How & Apply . Its a good company depending on the project you are on. Earning potential. Public Relations e-mail (press@liveops.com) Locations. Liveops Nation Login - eihowr.dixiesewing.com Explore more Liveops remote opportunities Retail Support Assist customers with orders, questions, and returns. Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. We use cookies to improve your experience on our website. First, check out our frequently asked questions about the agent experience and application process. Now we can really focus on our business partners, employees, and customers., As part of that transition to the cloud, Live Nation needed to ensure its global employees had secure, consistent access to critical applications and collaboration tools. A single portal that simplifies access and boosts productivity, Improved security posture with strong authentication and simplified user access, Reduced maintenance and infrastructure costs with cloud-based solutions, Efficient, fast onboarding of new employees, Facilitates communication and collaboration throughout the global workforce. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. Copyright 2023 Liveops, Inc. All rights reserved. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. Learn more about how Liveops virtual contact center solutions can scale your business.. Let's Connect . LiveOps Review: LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. We'd have had to build out a lot of infrastructure. Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. . Be a superhero sales agent with great earning potential. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Enterprise Solutions. Learn More. Join Liveops Nation and experience the freedom and autonomy of being self-employed! And finally, as a fast-growing company, Live Nation wanted to onboard new employees quickly and efficiently, providing them with all the access and tools they need from their first day on the job. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and onboarding. Our distributed workforce of highly motivated independent contractor agents is driven to deliver the best possible level of service with every call. To have an identity management solution that wasn't cloud-based really wouldn't work for us. Learn about Liveops Enterprise Solutions Click Here . Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Careers at Liveops But what good is making your own schedule if you cant get a schedule? Use your email address or username and password to sign into your WebCE learning center account. You are paid the the talk/email minute when working so your pay for each day will vary. Working at Liveops: 388 Reviews about Pay & Benefits - Indeed Their consistency, professionalism and customer service are unparalleled in the industry. Facilitating collaboration and communication with the best available solutions was another key goal. You may also receive performance-based pay or other incentives. The customer service industry can be tough at times, so in order to attract and retain customers, its important to provide them with the best service and care. Join our fireside chat with Navan, formerly TripActions, Join our chat with Navan, formerly TripActions. Learn more about how Liveops virtual contact center solutions can scale your business. Its all part of keeping Live Nation at the forefront of cutting-edge technologyand Okta will be a part of that journey, every step of the way. Build a thriving work-at-home business providing customer service for top brands across a number of different industries. Work confidently with real-time chat support, tech support, business tools and professional development workshops. Learn more Healthcare Patient Support Help patients get the most out of treatment plans Learn more Inbound Sales For 10 years, she successfully owned and operated her own business in her home state of Indiana. Copyright 2023 Liveops, Inc. All rights reserved. Across the country. Login to track your existing support requests. Reach out to us. It had to work on any device, including mobile phones, and it had to be entirely cloud-based. We had a combination of portals, adds Keith Myers, senior vice president of business technology for Live Nation. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. We were getting rid of all of our on-premise servers and moving everything to the cloud, Myers reiterates. Virtual Call Center Services - Resources - Liveops Quickly assessing customer needs and providing sound solutions. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Yes! Love the flexibility of the jobs, but wish training was paid. . Keith Myers, SVP Business Technology, Live Nation. Liveops has been a great partner helping us to pass tough times with an outstanding level of flexibility, especially during the pandemic period. TMCF is the nation's largest organization exclusively representing the Black College Community. You don't necessarily have calls every . To find out more, read our Privacy Policy and Cookie Policy. Autonomy. That meant finding an identity management solution that was easy to use and flexible, and one that integrated with a broad range of applications. Contact Us | Liveops Liveops | Okta Want to become a Liveops agent? If you are looking for Liveops Agent Portal Okta? The freedom of an entrepreneur. Companies across a variety of industries trust Liveops to provide virtual contact center services. Qualify and onboard contractors in record time. Its a complicated environment for a new employee to navigate simplified by Okta Lifecycle Management. Which equals no money! I enjoy working with LiveOps because it allows me freedom to choose my work schedule. Oktas Single Sign-On and network of pre-built integrations were more advanced and easier to use than those of any other provider. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. This includes listing Liveops as your employer on loan applications, government forms, or requests for employee-type benefits. See all features. Learn more about how Liveops virtual contact center solutions can scale your business. People start, they have great tools, they have great equipment, and they know what they're supposed to be doing. Whats it like to be self-employed and provide virtual contact center services? Conducting inbound/outbound customer service calls. The typical military family moves every two or three years. Need to plan around other commitments? After all, says Myers, Okta is arguably the most successful application weve ever deployed. Remote Work-From-Home Call Center Agents - Join Liveops Best of Antivirus Software. Working at Liveops: 947 Reviews | Indeed.com about the agent experience and application. Its important we stay current with technology and provide our employees with the best tools in order to deliver on our mission to produce music, sell tickets and do sponsorships.. If agents are expected to honor a certain numbers of commits then LiveOps responsibility should be to ensure that there is a steady call flow., Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. https://join.liveops.com/work-from-home-call-center-jobs/ From professional services to documentation, all via the latest industry blogs, we've got you covered. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor onboarding, retention, and payment processing. Were now out of the back room and working with the business to add direct value, Huckabay says. The organization relies on Okta to provide streamlined, secure, and consistent access to all its appsensuring daily work can be done effectively anywhere, anytime, and on any device. As a self-employed independent contractor, you are in control of how much time you devote to your business, how you operate your business and the amount of profit or loss you derive. Status. Okta was leaps and bounds ahead of all the other providers, says Myers. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. You may also want to check out FlexJobs, which is a broad-based job site for remote positions. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. Universal Login. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. Organizations. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. You can also manage cookies in your browser settings. Press & Media. You dont have to do anything else.. Applicant Login - Join Liveops Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. Learn about Liveops Enterprise Solutions Click Here . The only downside is a lot of training without pay. He sees a role for Okta in all of it. But Live Nation is also a leader in the technology sphere, having recently moved its operations entirely to the cloud. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Implementing Okta enabled efficient use of communications and collaboration tools that are crucial to a global workforce accustomed to working anywhere, anytime, on any device. Remember me. Login - LiveOps Inc. IT Support Keep contractors happy with accurate payments on time, every time. Click herefor technical info. We don't have to have IT going in and setting things up; the employees are put in the right groups and access is given to them on Day One., Just as importantly, Okta plays an important role securing and automating offboarding. Love the flexibility of the jobs, but wish training was paid. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Contact - Liveops Notably, competitor WorkingSolutions operates with similar terms, but appears to have more clients and fewer unpaid minutes. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue. Here's everything you need to succeed with Okta. Well learn about your business and help guide the best solutions based on your needs. Easy access was particularly important for the tools Live Nation employees and management use daily to keep in touch and work efficiently. Money is amazing, but like every job there are flaws. Okta offered exactly what Live Nation needed. Cons. Not sure which client opportunity (or opportunities!) Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. If there are system issues, you will not get paid. Keep in mind, the more you service, the higher your earning potential! Login here. The notion that you have to commit your time, but they wont necessarily pay you for those hours strikes us as patently unfair. Liveops: Flexibility. Were all looking at the same data one version of truth consolidated in a single repository. Existing Duo Security enrollments. To accept cookies continue browsing as normal. I literally used to sit 5 and 6 hours with 3 to 4 calls., You are an independent contractor at LiveOps. Or, if, No college? Huckabay describes his vision of the future of work: enabling people to work from home, offices, or shared office spaces. They love it because it does what it's supposed to do.. We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, weve got opportunities. Grow your home business through Liveops client network, working with the brands you know and love. All rights reserved. You can actually enable a person to get to an application through the Okta platform. The modern contact center. Virtual. Flexible. Efficient. - Liveops All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . john robinson inspection group agent portal, norwegian cruise line travel agent portal, knowledge management agent portal customer service and support. Want to give someone something unique this holiday season? We cant do this. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Our Offices. Support staff employees are great and work hard to keep us busy and motivated. Liveops | Okta . And, no calls equals no pay. Cons are having to provide your own equipment. Innovate without compromise with Customer Identity Cloud. Live far from an urban center? Liveops agents are a community of people who share the same passion for service that we do, which means better outcomes for brands and their customers. View our background requirements here. Hello, Liveops. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. It means there are no open holes in our infrastructure., The IT team is no longer occupied with maintaining servers, running data centers, or answering endless password reset questions. Pros. Copyright 2023 Liveops, Inc. All rights reserved. The IT team searched for a cloud-based identity management solution that would streamline access and integrate instantly with a range of best of breed apps, and facilitate onboarding processes. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Want to become a Liveops agent? The cons are being able to work in your own home. Liveops Nation - Virtual contact center Community Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. You dont necessarily have calls every minute, however, which makes the hourly rate suspect. Join Liveops Nation and experience the freedom and autonomy of being self-employed! We didn't have to put in cumbersome infrastructure, and we were up and running with Okta in a matter of days. The agent community comes together regularly for regional Roadshows, "coffee talk" sessions and fun social media . We've been partnering with Liveops since 2010 for all our inbound needs. As a lot of people in the company say: it just works. 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. The background check requires a $24.99 processing fee paid directly to our vendor. LiveOps, meanwhile, requires you to pony up $25 to pay for your own background check, and get trained on your own time. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Look in your Okta Welcome/Activation email (If you received one during your company's onboarding process). If you have not created a ticket yet then you would need to register or create a new ticket to begin. About Liveops Employee benefits & perks. fits your experience, personality, and preferences the best? Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 7,400+ pre-built integrations. Independent Contractors are responsible for expenses and control their profit and loss. Username or Email Password. Functionality Add this integration to enable authentication and provisioning capabilities. REDUCE RISK Rest assured your contractor compliance is always audit-ready. Thats up to you. Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. Hard to get in contact with managers for help. Virtual Healthcare Call Center Services - Liveops Get started on your new home business Flexibility. Collaboration tools are a huge part of us being successful, says Myers. It was as simple as they said, adds Myers. Scottsdale (headquarters) 1365 N. Scottsdale Rd. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned needs. HSA and PPO Options National and Local Networks Retirement. Username or Email Password. (No background noise, such as kids, barking dogs, traffic, doorbells, TVs, radios, etc. Find Out How & Apply . Sitting for free I might add., Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. I like feeling like Im helping people all from the comfort of home. Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Are you a Licensed Insurance Agent looking for a flexible opportunity? Login to know the status of the ticket. Pros. Director of Customer Care, healthcare organization. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. Is Liveops nation legit? LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. It changed what we focus on as IT, he says. ; During sign-in, the user may be prompted for additional verification depending on your app sign-on policy or settings in your Duo Security deployment. Work from home. Okta enables our employees to get to their applications wherever they are and enables a mobile workforce., Once Live Nation decided to implement Okta as its identity solution, the company was able to deploy the software quickly. Global event powerhouseand a tech leader, Reducing friction in a crowded IT landscape. But we were just relentless, and in one year we moved all of our workloads to the cloud. Liveops Independent Contractor - YouTube Reach out to us. Unlimited Flex Vacation New Parent Leave Protection. 100% Employer Paid Life Insurance Disability Plans Charitable Giving. And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? Read more. This means you can choose when, where, and how often to work! With Okta we're able to quickly deploy tools to new employees. Sign an Independent Contractor Agreement. Hundreds of enterprises have trusted Liveops to improve their customer experience by leveraging our VirtualFlex platform that includes exceptional talent, award-winning distance learning platforms and top-ranking security standards. which is why weve been helping companies like yours for over 20 years. What:LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators, Expected pay: 25 45 cents per minute (equivalent of $15 to $27 per hour). To accept cookies continue browsing as normal. Apply to Liveops (Fountain) We couldnt have done it without Openforce. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. Scale your processes and free up resources by outsourcing administrative operations with Liveops agents. Theres just so much built into the software that provides the firewalls needed to help ensure compliance. Submit ticket. Then Liveops is looking for you! Live Nation Entertainment is the largest live music company in the world, annually putting on 30,000 concerts and 100 festivals, and selling over half a billion tickets. Okta is embracing this kind of hybrid environment with us, to make sure that we have the integration in a multi-cloud environment, he says.
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