Contacted local Appliance service company to look at the fridge and found compressor to be bad. The thing that bother me the most was that their was no sense of urgency on Sears behalf. My Kenmore Elite refrigerator purchased July 2019 stopped working over 2 weeks (now going onto 3 weeks) ago and since I have extended warranty, I placed a call for service. I am a 69 year old widow. open the freezer and fridge to nothing being cold at all. He did see notes regarding the seriousness of my situation. It just stopped cooling. Kenmore Elite with LG technology. I purchased model number 795 74025 412 on October 3rd 2018, for $2000. I said no way, I PAID for that feature and how could they tell me sorry? Where is the circuit board? The tech informed us that he had been running across this issue several times, stating that before or right at the 1 year manufactured warranty the LG motors were going bad. Compact Refrigerator - Stainless Steel. Purchased Kenmore Elite with LG compressor lasted 2.5 years, someone needs to be held accountable! Kenmore Elite 3-Door Bottom Freezer Fridge #795.77543600 Serice call total of $514. LG KNOWN by another nameKENMORE ELITE. Not covered under the warranty which is good for 1 year. Purchased a Kenmore Model # 72595 in 2018. They tell me there is no recall for this issue. I contacted Kenmore and was given the run around resulting in more stress, disappointment, and anger. Maybe if I was a Senators son!! 2017 kenmore elite model # 795.73165.610 refrigerator purchased new with extended home warranty 11/29/17- 11/29/22. The compressor is not running. I bought a Kenmore Grab-N-Go 23.9 cubic foot refrigerator in April 2017. Bought Kenmore Elite refrigerator September 2016. Through the model number he determined it was made by LG in South Korea. Biggest WASTE of money ever and sears wanted me to pay for 300 labor to fix this! We lost over $200 worth of food when Refrig quit. I owned for about 5 years. My old linear compressor was made in Korea but still failed. Great after 2.5 I will have spent almost as much to fix it as it cost in the first place. When you call Sears they just put you on hold. . That warranty will cost us $600.00 a year. This one will cost about $1600 to replace the compressor. Now 4 yrs later ime paying more for a crappy Refrigerator. Where is our government officials help in this matter? Yet my temp reading still said -3 / 33. but hot as all get out. Hers quit cooling or freezing this week August 23, 2022. A MONTH! According to the recall notice, LG has received 82 reports of incidents involving a condenser fan motor failure due to this problem, specifically described as condenser arcing and smoking. I purchased Kenmore elite refrigerator model # 75.73157.610 ,Jan.2017. I am extremely unhappy. My Kenmore Elite 74015 30.6 cu. Did research and troubleshooting online and most issues are the Linear Inverter Compressor or the PCB. I just had the same issue as Jayme. We just returned this morning 9/24/2018 from weekend away to a non-working LG fridge. Now Im seeing all of the class action lawsuits against LG for their garbage compressors. I'm furious now. I have another appointment on April 28, 2020 to replace and/or repair free of charge based on the 90 day warranty. He replaced the part and mentioned that it may not work and something major could be wrong. The compressor failed July 16, 2022. No wonder they are going bankrupt, I paid $2200 for this refrigerator and have only used it 11 months when it quit working. Id love my money back . Is there anyway we can get some money back towards another refrigerator? I purchased this POS from a Sears store and it failed three months in and has continued to fail. Investigated further to find all sections of refrigerator warm. Most sears parts places have closed down, I purchased my LG Refrigerator late December 2017 it was pu you in service 1/1/2017 Model No. I spent 3 hours on the phone getting bounced between Kenmore, Sears and LG and my call "dropped" four different times. We have already been without a frig in the house for two weeks. The compressor is still covered, but they want over $400 to fix it. We now found out from the repair person from Sears that it is the compressor and condenser which he told me was a problem directly from the factory. Makes also a loud humming sound and sometimes a pop sound. Now looking at a repair bill of over a 1,000.00. Is he kidding. Had a repairman out on Memorial Day and he new it was the compressor. Right out of the box the microwave was broken. Technician did not show, his reason was he was overbooked, he was tired and it was too late. I want a new one as well. My family has had the LG trio fridge for 5 years and almost a year ago it stopped cooling every time we call the customer support all they say is to have it reset to factory setting and it never works. In the past every appliance, tools came from Sears. Our top picks. The Refrigerator started working again some time later, but has now failed again. There is a class action lawsuit inquiry that everyone needs to sign up for. I have model number LMXC23746S. Refrigerator delivered, as a replacement for same model, on 5/23/15. Called Sears Repair on 12/3/21 for repair was told they couldn't schedule me until 1/17/22 & advised me to keep appointment & see if I could get an earlier appointment. Your email will only be used if a response is needed. Following year 2021 and now 2022 I have the same problem. What??? To the point where they don't believe anything I say. I purchased a new Kenmore refrigerator in 2018 and on July 27,2022 the compressor stopped working, 2 months after our warranty expired. We have been living out of a cooler for more than two weeks. American Home Shield will not cover either because should be under warranty. Read in some comments that the board is not going to be included in the compressor warranty, which is a bummer. Sears should stand by their products, but they won't and even the repair man said he doesn't know why they keep selling these refrigerators because they are bad. Stay away from this brand. Have not seen this # in previous recall notices. I cannot afford the repair or a new fridge and 2,800 down the drain apparently! ft. 795.74023.411 on 8/7/2015. Kenmore Refrigerator 795 Ice Maker Problem Troubleshooting! Please add me if/when a lawsuit comes up. Sears tech just came out - I could literally copy and paste the response made by martin polland. Kenmore 795.7105 Specs | Find My Specs Lost 7 batches of food, main board replaced twice, fan unit replaced and compressor went bad. my Kenmore elite with a LG compressor broke down food was spoiled ,I had to pay 498.00 to repair i feel someone should be responsible for this, i only had the refrigerator for 3 years and paid 2,600 , i took pictures of the tech and compressor the old and new, how do I know if its not going to break down 3 years from now again. My kenmore with lg compressor went out .3 years old.nothing but thecrun around from both sears and LG .3 weeks of phone calls and neither wants to take any resposibility .i dont think i will ever by another product from either company.customer service is terrible. October 2019 it died stopped cooling in both refrigerator and the freezer water leaking out of the ice maker as the ice melted. I bought a Kenmore elite refrigerator in 2018 only to learn it is an LG and my compressor has died and they want $950 to install a new one. They came out and replaced the operation panel and it worked for a couple of hours - I called them back and he said the compressor was bad and would keep blowing everything. That is absurd the fridge is almost new. Compact Refrigerator. I AM LIVID!! I then called sears back and they basically said too bad because you didn't purchase the extended warranty. The year before that we had to have the compressor and evaporator replaced along with a repair to the ice maker, losing a vast majority of our food in the process. IT IS ONLY 4-5 YRS OLD. In 2017 we needed it repaired and found out that it was really a LG with the Kenmore name. We can't go 5 weeks without a refrigerator. I am stating this as I was called to renew the warranty on the refrigerator and a couple of other appliances including the TV. It took over an hour to get through only to speak to someone outside of the US and with a heavy accent whom I could not understand. model 795.73167.610 quit cooling on 8-30-21. I thought we bought a top-of-the-line refrigerator Kenmore Elite by LG model 795.74023.411 in 2016 paid over 3 grand in November 2021 lost all items in it. I would like action taken against LG and get refunded the appropriate amount to me so that I can fix it. Again now March 2020 same issue. Refrigerators should last more then 2 yrs. The last refrigerator I bought is still running after 16 years with no problems at all. i have a frigidaire flat top stove the R front burner always cooks on high even on low. My LG refrigerator went out on me about a week ago. Find an old refrigerator, plug in, turn on, unload my food, take to the old working refrigerator. Sears states we have to use their technician or the manufacturer warranty is null in void. The fridge is just 6 months old, still under LG warranty. What the heck do we do in-between. I have photos. Today is 1/17/22 just to see what Sears do. , then another compressor, then evaporator parts Twice the technician installed the parts and the fridge still doesn't work! He was here about 30 minutes told me it was a compressor and it would cost $1458.00 to fix it This is $3000.00 refrigerator.I've only had this refrigerator two and a half years this is ridiculous when I called Lowe's they told me my warranty had run out so I would have to pay for it myself.. Linear compressor needs to be replaced was the diagnosis given by the repair man and he has stated the compressors on LG units are junk. So disappointed, being a stroke survivor on a. I was getting ready to retire in order to care for him so we purchased this refrigerator as well as other new appliances in preparation for the issues we would be facing in the coming months. After 4 (12/09/2021) years the appliance stopped cooling even though it sounds like the motor is running. Apparently, it is very common for the system to develop pinholes so it won't retain the refrigerant, which renders the whole thing useless! Sears / Kenmore Elite Refrigerator This company used to be great and now it is horrible! ft. The refrigerator stopped working. On November 13,2018 ice maker stopped working and food in freezer started thaw Out. We have been very dissatisfied with Sears for giving us the run around about who made Kenmore Elite. It worked great until February 15, 2020 (a whopping 4 months) and the compressor has gone out again! Purchased in 2018. Refrigerator and freezer do not stay at cold temperatures , refrigerator temperature is in the 50s freezer Temperature is in the 40S there is no ice! My question is, it is a recall for that door condition. Kenmore Elite Refrigerator Service manual - ManualMachine.com PurchasedKenmore Elite Model 795.73157.610 on July 2, 2018. We are saving for new appliances, it's like trying to save for an old used car. The Kenmore Elite 30.6 cu. We are retired and just dont have that much to waste on them. THey are wanting me to pay another $500 to have this issue fixed and there is no way out of this since only Sears can order parts for this model and fix this issue.. Frustrating as it is with COVID-19, NO JOB, NOW THIS NON_WORKING FRIDGE, left with no food. Two weeks. Problem Solved: Kenmore Elite refrigerator stopped working This is still way under the 10 year warranty on compressors. This cannot be right! I bought brand new refrigerator from SEARS, model 51833,January 2016. My refrigerator LG compressor went out .had to replace all my flooring on my house.oil all over the place,LG wants to charge me for there leaking compressor unbelievable service I will never buy another LG refrigerator cost me $2600. I would like to get in on a class action lawsuit but at 76 years old not sure how to do that. Upon arriving, he ran a few diagnostics and reset the circuit board. I have all the receipts. Woke up today to find ice maker leaking. Kenmore elite refrigerators model 795 recall - Best deals on refrigerators Plugger Refrig in thinking it would start working. Her triple door smart Kenmore Elite refrigerator she bought two and a half years ago stopped cooling. Repairman said it was the compressor. My LG French door refrigerator with bottom freezer bought from Sears November 2013 so it lasted almost 6 years BUT now I'm not eligible for the recent five year extension on covering the labor LG recently came out with. ft. 2-Door Compact Refrigerator - Stainless Steel. Model #795.71314.313. Then several weeks for the part to come in and then $300 or more to pay the labor for installation of the warranted part (I did not buy the extended service plan at the time of purchase) and then potential additional service issues and additional compressor failures after this is repaired. Compressor runs non stop. Bought the unit June 2017 and a little over 4 1/2 years, no longer working. It took weeks to get a repair man here and he diagnosed the bad compressor and said he would have to order it and wouldn't be able to come back for another 2 weeks (due to that was the first available appt.). According to Sears the compressor is still under the manufactures warranty. BS. Kenmore Refrigerator Reviews 2015 Kenmore Elite Model 795.72483.410. Always have trouble with the icemaker fill tube heater. The builder that did my house had Sears as the appliance supplier unfortunately. We lived out of coolers for 2 weeks until a "cheap" fridge we purchased arrived. And how is it possible for a big named company like this to keep putting out crap they know is bad and two lawsuits from what I can see did little to nothing much for the millions of customers. Every time I call I get the run around between departments. Purchased a Kenmore elite model 79572063.110 temperature on front of door we have at 33 inside fridge and freezer not cooling at all. Terrible service and cost from Sears. For a new refrigerator every year, someone has to take responsibility!!!!! Arrived on 9-8-21. The water has ruined my floor wood cabinet molding.Food does not freeze properly. What a joke. Appointment canceled due to no serviceman available in the local area. Sounds like not worth it. Please keep in mind, at this point we had to throw away about $300 worth of food from our fridge due to the compressor going out. I still have the paper affixed to the inside of the fridge. The compressor was still under warranty but we had to pay over $400 to get the refrigerator fixed. I purchased a Kenmore 24 cu. I noticed that the food in the fridge was not staying cold, we'll eventually all my food went bad. I'm disgusted! However, a technician never showed up. Notice ice wasn't being made & freezer not cold. We have had issues with the microwave, dishwasher, and refrigerator - especially the refrigerator. Actually the main issue is the lack of customer service / help from LG and A&E. Please advise me on next steps. I need to be added to claim. We were told this is a bad compressor by LG. Well he came back today and told us the wrong compressor was sent (wrong number on the compressor) and he would have to re-order the correct one and wouldn't be able to come back until 7/25/19. The Sears repair man did not show up until around 6pm. We trashed most of the food, which isnt cheap, especially when you have hungry teenage boys in the house! Anyway, I told support tech about class action lawsuit and any fridge with 10 years on the compressor warranty has 5 years labor and parts. I bought a Kenmore Elite 12/04/2015 for $2,872.58. I'm so frustrated that I have to buy a new refrigerator after 1.5 yrs!! The fact they know this is a faulty compressor and still sell them and not want to stand behind them is beyond my understanding. ft.). My compressor stop working after 2 years. Model # 79574307810. I will NOT put more money into this faulty unit. The least efficient appliances consume 115% more than the common. I then called Sears. To the group of investors who bought out Sears, you can stick this brand up your giggy! serial # 702KRJUO3228.I have bought a lot of LG products but after this I won't. I purchased a Kenmore Elite refrigerator in January 2017 which just over 3 years old. I bought a Kenmore on 2017 and now I'm being told that I need a compressor and I the repairs are $1,200. Do the following of the light in your Kenmore refrigerator is not coming on: 1. LG model LFX29927ST. Bottom freezer refrigerator (46 pages) Refrigerator Kenmore 795.72033 Service Manual. It also has many features to . ft. French Door Bottom-Freezer Refrigerator October 11, 2014 less than 5 years ago about two weeks ago my freezer stop working. He advises purchasing a new refrigerator. What to Do If You Don't Win Your Kenmore Elite Refrigerator Lawsuit sears is junk. Told by three different repairman at least 1500.00 job and not worth repairing, The equivalent refrigerator costs 3,500. I purchased an Elite Refrigerator made by LG November, 2017 and it stopped working September 23, 2019. 36mo to pay off. Nope, didn't have $ to get fixed. We have been without a fridge now since then as the Sears Repair . Kenmore Elite French door Counter Depth refrigerator, purchased 11/30/2017. I found out from Sears Home Appliance guy that it is the compressor. It allows for more convenient access to fridge and freezer contents, which will make cleaning easy, too. In the past 2 years, we have had the refrigerator worked on twice, the oven worked on and the dishwasher! Purchased a kenmore elite i (795 .7283. I would also have to pay the labor charge in excess of $300. I already paid around $2400 for the refrigerator. Says it will cost $659 to repair, but he didn't address the rest of the issues. At the same time start looking for a new fridge. I am beyond frustrated with Sears. I love the look of it and it is easy to use. Sears, BEware i will be filling a lawsuit against your company once all this settles. Repair finally came. I bought my Kenmore elite model 795.75043 last November 2018. My repair guy told me there was a civil lawsuit going on. Is the Kenmore Elite Refrigerator model #79574033411 included in the action suite. My french door kenmore elite is 2 years old. it We had service come in which they checked the condenser and the main board after they reset the main board , it began to cool but only for a short time mainly the freezer. June 2019 does not work, lost everything in it. This website is a partnership among six federal agencies. This is unacceptable! My GL refrigerator serial # 610MRMD1Z419 purchased in December 2019 has stop working, not getting cold, in my opinion it should be part of the recall as well. What Size Is My Kenmore Refrigerator? (Averages and Size by Model Thanks Debra Sapp. I did not even have to show my receipt of purchase because the date on the compressor is less than 5 years. Entirely unbelievable! He suggested we get in touch with LG and have them come and check it out. We had to pay $630 for the labor to have it replaced. OMG, done with sears. Looks like we are screwed based upon all of the other complaints I just read. Call for service, the compressor is not working. I requested to speak with supervisor. my Kenmore Pro refrigerator has broken 6 times in 1 year. Any suggestions? Here are the most common Kenmore Elite 795 parts that need to be replaced. LG is totally unresponsive to the needs of their consumers. There are plenty of other folks who could use to be in on it from what I have read. Service center in Philippines was awful. Kenmore refrigerator class action over compressor defect dismissed Total bill would be 812.00. I freaked out and after much research and 100's of calls had a tech come out on 8/14. Bought a Kenmore Elite mod 795.73167.610 on May 22 2019Quit cooling on10/20/21called for service next day..got in their robot system (terrible system) farmed out to India or elsewhere..couldn't understand people i talked to..bottom line best repair date 11/8/21. I would like my money back for this refrigerator as well. This was purchased about 4 or 5 years ago. 79572063112 Kenmore Refrigerator Parts & Free Repair Help How can I get redress? We bought an LG french door and 6/7/19 the compressor went out. Sears comes out, looks at it, and looks at me and said it was garbage and to start looking for a new fridge. My experience is similar to others. Our 4 yo LG side by side died due to faulty compressor. I know this model is a LG and ai can promise you I will NEVER purchase a LG again. $85.00 service call, it will end up costing me close to $800.00 dollars once parts are received and unit is repaired. My husband and I purchased an LG French door refrigerator January 25, 2021. However, LG will not honor the Kenmore Compressor warranty. We also bought a Kenmore Elite Bottom Freezer Refrigerator from Sears on Oct 11, 2011 on July 4th 2019 the compressor went out and was verified by our personal technician. I called back and asked to speak to "higher up" and was transferred 6 times and the last response was, we are Sears, this is a Kenmore issue. The $2000 Kenmore fridge Died in the 19th month! It was under warrantee with Sears. Is this covered under the recall? Then on Thanksgiving morning 3days later , opened up my fridge and it was warm and the freezer was just "cool". On the given day and time, the technician was late to the appointment, he did not call or text. LG inline compressor failed 12/21. Technician says it is the compressor and 3 other parts. I purchased Kenmore Elite refrigerator 2017. ( on sale with bundle appliances) in July 2018 it quit working.lost all my food. I purchased a LG, French door-in-door, bottom freezer Refrigerator; model # LFXS 24663S, in June of 2015. The ice maker has stopped producing ice and makes noise that doesn't sound normal. Our fridge was no longer cooling on October 22. Cost 2600.00 new. All purchased at Sears. We purchased a Kenmore Elite Refrigerator model #795.73157.610 right after we bought it. These people should be locked up. It's only 3 1/2 years old. I have a different problem my year and a half year old Sears/LG manufactured refrigerator. Good times. I paid for a premium appliance to get a better value and longevity of my appliance and it hasn't lasted 3 years of normal use. If there is a class action suite against LG refrigerator please notify me. Official Kenmore elite refrigerator parts | Sears PartsDirect You got it, I would have to pay again. Take note of the following facts about the Kenmore elite . (47 pages) Refrigerator Kenmore 795.7203 Series Use And Care Manual. History would suggest that we will be in the same position in another 6 months down the road. I called a local repair company, they said it's a known problem with those fridge, and to get in touch with Kenmore/LG, compressor problem, badly designed. I had a repair person out and they said the compressor needs to be replaced and that is the cause of my refrigerator and freezer not cooling. They last about 2 years and are unreliable. Last Monday April 23 Refrig stopped working. You'll find it at . Purchased a Kenmore Elite 3 door bottom freezer in 2015. Still waiting for parts and unit to be repaired. Had a repair 2 years later and now, August 2021 the compressor is done. I purchased a Kenmore Elite Bottom-Mount refrigerators (7954015411) in March 2016 from the local Sears store in Henrico, Va. The equivalent new refrigerator costs $3,300. Chgo IL. The local repair man said the replacement compressor would most likely fail in 4 years or less, and recommended I buy a new refrigerator. i've called their legal department but they dont call back. Kenmore Elite 795 Ice Maker Leaking. Purchased a Kenmore Elite Bottom Freezer Model 795.7249 in the fall of 2017. The compresser will finally quit. Because sears left Canada I had to pay for repairs. The compressor went out in October of 2017. Then I did some investigating on my own and found the MAGNUSON-MOSS WARRANTY LAW. Purchased Kenmore elite 795.74033.410 with extended warranty. Scheduled a tech to test it and the day before he arrived, the freezer completely stopped cooling. Lots.of waisted food!!! Model ELITE LG My Repair & Advice. Paid over 2800.00 for it and was assured by the sales person that the problems with the compressor had been corrected on these newer model. Will cost upwards of $900 to be fixed not counting all the food that was lost and money being spent eating out all meals. We purchased our Kenmore Elite 75043 24 cu. Emergency electricity shut off, food spoiled. Purchased Kenmore Elite model 795.74027.610 refrigerator on 6/25/17, and the freezer, refrigerator, icemaker all stopped working today (lights and alarms are on). My LG refrigerator Went out the compressor is bad. On 1/4/2015 we purchased a Kenmore Elite bottom freezer refrigerator. I have call several times. Repairmen in area declined to work on them (recommended by LG) and now we are waiting on one to travel over 3 hours to our home to replace the compressor, saying that it is the problem. I had to buy a new fridge because they couldnt get a repair guy out until December and I had to host Thanksgiving. Will never, never, never buy a product from Sears/Kmart again. Who knew you should research lawsuits before purchasing a refrigerator!!! I received the same answer from the Sears repair service. I am highly disturbed by this. Sears tech came out said it was the compressor, but didn't have the parts, he ordered them, rescheduled, he called to make sure the parts came in they had not, ordered them again, rescheduled, he called and they had arrived misspelled name right address. New Compressor is the"UPDATED UNIT with UPDATED SOFTWARE in the PCB. Compressor went out. I have not owned an LG before and I will not own another one in the future. Was told there was nothing that they could do. Not to mention the first time it stopped working they told us it would be several months before they can even have someone look at it so we had to go buy a new refrigerator for the kitchen. I will be waiting on your response. Sears has given me the runaround on a warranty of a television I purchased after their technician said it should be replace vs ordering a part which never came. She couldn't afford the extended warranty so she didn't buy it. I have a Kenmore Elite LG refrigerator. For more Kenmore and Kenmore Elite refrigerator model 795 troubleshooting tips, visit the PartsDirect repair help section. Do not by any Kenmore appliances as they are cheap junk now. Called LG who sent out a repairman a week or so later. This is around 2 years and 1 month. I resolve (with irritation) my own problem. Kenmore Refrigerator Compressor Failure Class Action Lawsuit Yes, were another Kenmore Elite refrigerator buyer that got robbed by Sears and LG. Labor should also be covered for a faulty part. He told us that is what LG recommends I suggested to change just the Compressor he told my all these parts are inter connected and he was just going by what LG recommends I told him if LG recommends these changes then they should pay for it.
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